Effective Date: January 5, 2026
Welcome to Milamalu. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights.
1. Information We Collect
When you visit Milamalu or make a purchase, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:
- Identity & Contact Data: Includes your name, billing address, email address, and phone number when you place an order.
- Financial Data: Payment card details. Note: All payment data is processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not store your credit card information on our servers.
- Transaction Data: Details about payments to and from you and other details of digital products you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access our website.
2. How We Use Your Information
We use the information that we collect to fulfill any orders placed through the Site (including processing your payment information and providing you with digital download links). Additionally, we use this information to:
- Communicate with you regarding your order or customer support inquiries.
- Screen our orders for potential risk or fraud (in particular, your IP address).
- Provide you with information or advertising relating to our products (only if you have opted in to our newsletter).
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Cookies and Tracking
Our store runs on WooCommerce. We use cookies (small text files downloaded to your computer) to keep track of cart data, maintain your session while browsing, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site (such as the shopping cart).
4. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example:
- We use WooCommerce to power our online store.
- We use analytics tools (such as Google Analytics) to help us understand how our customers use the Site.
- We share data with payment gateways to process your transactions securely.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. Digital Products & Downloads
Because Milamalu provides digital goods (PDF planners, stickers, etc.), we track download IP addresses and timestamps to ensure order fulfillment and to prevent fraud or unauthorized distribution of our copyrighted files.
6. Your Data Rights
Depending on your location, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows you to log back in and re-download your digital files in the future.
8. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
contact@milamalu.com